Privacy Policy
CRAFT Strategies, LLC
Effective Date: July 26, 2026
CRAFT Strategies, LLC ("CRAFT," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide through CRAFT Academy, our websites, and related services.
1. Information We Collect
When you create an account, enroll in a course, purchase products or services, subscribe to updates, or otherwise interact with CRAFT, we may collect:
Personal Information
- Name
- Email address
- Mailing or billing address (if applicable)
- Payment information (processed by third-party payment providers)
- Organization or employer (if provided)
Learning Information
- Course enrollments
- Certificate completion records
- Quiz and assessment results
- Learning progress
- Community participation (where applicable)
Technical Information
- IP address
- Browser type
- Device information
- Operating system
- Cookies and similar technologies
- Website usage and analytics
2. How We Use Your Information
We use your information to:
- Provide access to courses, certificates, memberships, and educational resources.
- Process payments and maintain transaction records.
- Deliver customer support.
- Track learning progress and issue certificates.
- Improve our educational content, services, and user experience.
- Communicate important updates regarding your account, courses, memberships, or purchases.
- Send newsletters or marketing communications when you have opted in.
- Protect the security and integrity of our services.
- Comply with applicable legal obligations.
3. Educational Records
CRAFT maintains records related to course enrollment, learning progress, assessments, and certificates issued through the Academy.
These records help verify course completion, improve educational offerings, and support learner services.
4. Payment Processing
Payments are securely processed through trusted third-party payment providers such as Stripe and PayPal.
CRAFT does not store complete credit card or payment account information.
5. Third-Party Services
We use trusted third-party providers to operate our business, including learning management systems, payment processors, email providers, analytics services, and other technology platforms.
These providers process information according to their own privacy policies.
6. Cookies & Analytics
Our website and learning platform use cookies and similar technologies to:
- Remember your preferences
- Improve website functionality
- Analyze platform performance
- Understand how learners interact with educational content
You may manage cookies through your browser settings.
7. Information Sharing
We do not sell your personal information.
We may share information:
- with service providers who assist in operating our business;
- when required by law, court order, or legal process;
- to protect the rights, safety, or security of CRAFT, our users, or others; or
- as part of a business transaction such as a merger, acquisition, or asset transfer.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect personal information.
While no system can guarantee absolute security, we continually work to protect the information entrusted to us.
9. Your Choices
You may:
- update your account information;
- unsubscribe from marketing communications at any time;
- request access to or correction of your personal information, where applicable; or
- request deletion of your account, subject to legal or contractual obligations.
To make a request, contact us using the information below.
10. Children's Privacy
CRAFT Academy is intended for adults and professionals.
Individuals under 18 years of age should not create an account or provide personal information without the involvement of a parent or legal guardian.
Certain educational programs may have additional age requirements based on applicable laws or industry requirements.
11. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or business practices.
The updated version will be posted on this page with a revised Effective Date.
Contact Us
If you have questions regarding this Privacy Policy or your personal information, please contact:
CRAFT Strategies, LLC